WonderWall by Nobletts - Delivery 

!!DUE TO CHANGES IN CUSTOMS REGULATIONS WE CANNOT GUARANTEE ANY SHIPPING TIMES OR CARRIERS!!

 

UK Delivery - Excluding Channel Islands

FREE DELIVERY ON ORDERS OVER £80 TO THE UK

Delivery can take up to 3-5 working days (excludes weekends) after your order has been dispatched. 

 

Weight	Cost	Delivery
Sample Service	FREE Delivery	Sent Via Royal Mail 2nd Class - 2-6 Days
Up to 5kg	£4.99	3-7 Working Days
5kg - 10kg	£6.99	3-7 Working Days
10kg - 15kg	£9.99	3-7 Working Days

 

If your country is not included in our shipping table please get in touch via the contact us form or alternatively email us at 

Help@WonderWallbyNobletts.com

and we can arrange for a price for delivery.

 

Returns Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable) 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
Any item that is returned more than 30 days after delivery

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at 
wonderwallfashions@gmail.com

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Wonderwallfashions@gmail.com and send your item to:

Returns @ WonderWall 
135-137 North Street 
BT1 1NE 
Belfast 
Northern Ireland 

Shipping 
To return your product, you should mail your product to:

Returns @ WonderWall 
135-137 North Street 
BT1 1NE 
Belfast 
Northern Ireland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Damages

Consignments damaged either via courier must be reported to us within 5 days as per our courier claims policy. Please send photos of the damage to the Box/Packaging and Roll, we will also need photographic proof of the label including Pattern number, Batch and bar code for the claims process.

 

Faulty Wallpaper

Consignments that have a manufactures fault must be reported within 10 Days of delivery. Please provide photographic evidence of the Fault along with photo's of the Roll & Labels for all faulty rolls.

Once we receive these details we will begin the claims process from the manufacture and depending on the response from the manufacture we can issue replacement rolls or a refund.