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    WonderWall by Nobletts - Delivery 

    !!DUE TO CHANGES IN CUSTOMS REGULATIONS WE CANNOT GUARANTEE ANY SHIPPING TIMES OR CARRIERS!!

     

    UK Delivery - Excluding Channel Islands

    FREE DELIVERY ON ORDERS OVER £80 TO THE UK

    Delivery can take up to 3-5 working days (excludes weekends) after your order has been dispatched. 

     

    Weight

    Cost

    Delivery 

    Sample Service FREE Delivery Sent Via Royal Mail 2nd Class - 2-6 Days
    Up to 5kg

     £4.99

     3-7 Working Days
    5kg - 10kg £6.99 3-7 Working Days
    10kg - 15kg £9.99 3-7 Working Days


     

    If your country is not included in our shipping table please get in touch via the contact us form or alternatively email us at 

    Help@WonderWallbyNobletts.com

    and we can arrange for a price for delivery.

     

    Returns Policy

    Returns

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
    Please do not send your purchase back to the manufacturer.
    There are certain situations where only partial refunds are granted: (if applicable) 
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
    Any item that is returned more than 30 days after delivery

    Refunds (if applicable) 


    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable) 

    If you haven’t received a refund yet, first check your bank account again. 
    Then contact your credit card company, it may take some time before your refund is officially posted. 
    Next contact your bank. There is often some processing time before a refund is posted. 
    If you’ve done all of this and you still have not received your refund yet, please contact us at 
    wonderwallfashions@gmail.com

    Exchanges (if applicable) 


    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Wonderwallfashions@gmail.com and send your item to:
    Returns @ WonderWall 
    135-137 North Street 
    BT1 1NE 
    Belfast 
    Northern Ireland 

    Shipping 
    To return your product, you should mail your product to:
    Returns @ WonderWall 
    135-137 North Street 
    BT1 1NE 
    Belfast 
    Northern Ireland
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
    If you are shipping an item over £75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
     

    Damages

    Consignments damaged either via courier must be reported to us within 5 days as per our courier claims policy. Please send photos of the damage to the Box/Packaging and Roll, we will also need photographic proof of the label including Pattern number, Batch and bar code for the claims process.
     

    Faulty Wallpaper

    Consignments that have a manufactures fault must be reported within 10 Days of delivery. Please provide photographic evidence of the Fault along with photo's of the Roll & Labels for all faulty rolls.
    Once we receive these details we will begin the claims process from the manufacture and depending on the response from the manufacture we can issue replacement rolls or a refund.